Engineering Office AdministratorFiresec
Engineering Office Administrator - Firesec - £21k to £26k - London. We are looking for an experienced Fire & or security office administrator to efficiently link between our Service and Installation departments assisting with their day to day running. The role is based in East London.
About the Client:
We have over 30 years’ experience in supplying domestic and commercial customers with security solutions. The family run business has expanded a lot over the last couple of years hence the need to expand.About the Role:
- Permanent Office based role
- 08:30-5:30 - working hours
- 1 hour lunch
- Planning and scheduling of engineers for call out/maintenance visits.
- Day to day communication with engineers and customers, working closely with Service manager and Installation coordinator.
- Review and coordinating all completed engineering paperwork and prepare invoices.
- Responding to incoming technical desk calls and emails.
- Responsibility for receiving daily import notifications from the monitoring station for sites that have had alarm or CCTV activations.
- Generating NSI statistics and monthly reports
- Supporting team members when required and undertake any other tasks that may arise.
About the Candidate:
- Live in close proximity to East London/ Ongar
- Must be able to drive
- Previous experience as a Service Administrator, Service Coordinator, Help Desk or similar, ideally with a fire or security company.
- A background dealing with and scheduling field based engineers
- Excellent communication skills, both written & verbal along with customer service skills.
- Good administration and IT skills (MS Office products).
- Experience of SAGE or WINSIMS would be a benefit.
- Proactive, logical and methodical, with a 'can-do' attitude and a willingness to learn
Points of Appeal:
- The company offers an excellent working environment
- 8.30 - 5.30 Monday to Friday (1 hour for lunch).
- Salary is £21 000 to £26 000 depending on experience
- 20 days holiday (increasing with service) and pension.
Contact:
If you are interested in the above vacancy or wish to discuss any other opportunities please contact Louise Shepherd on 0203 640 8979 or email salesfs2@humres.co.uk
