Service CoordinatorFiresec

A very good client of mine are looking for an experienced Service Coordinator to manage the day to day running of the Service department. You will also have the opportunity to earn commission by upselling existing maintenance contracts. The ideal candidate would have at least 3 years’ experience as a Service Coordinator or an Engineer who is looking to come off the tools.

About the Client:

My client have been established since the early 1980’s helping Commercial and Residential clients keep safe from theft, intrusion or potential fires. Whatever your Fire or Security requirements are they have an experienced team who are there to help. This is a great opportunity to work for a NSI Gold, BAFE and FIA accredited organisation

About the Role:

  • £28000-£33000 basic salary (depending on experience) + Commission
  • 08:30-17:30 Monday to Friday (with 1 hour for lunch)
  • Office based position
  • Handle the day to day running of the Service department
  • Manage Engineers diaries and schedule work
  • Deal with incoming client queries and complaints
  • Dealing with minor technical queries  (Technical Team can provide assistance)
  • Cross and Up sell existing maintenance contracts with the opportunity to earn commission
  • Provide quick quotes over the phone

About the Candidate:

  • 3-4 Years fire & security experience is essential as either a Service Coordinator or an Engineer looking to come off the tools.
  • Based in North London or surrounding areas
  • Knowledge of CASH CRM system would be beneficial
  • Strong written and verbal communication skills
  • Confident on I.T systems and Microsoft Programs like Word, Excel and Outlook
  • No police cautions or criminal record

Points of Appeal:

  • £28000-£33000 basic salary (depending on experience) + Commission
  • Enrolled into a work placed Pension Scheme
  • 20 days holiday + bank holidays increases with time served

Contact:

If you are interested in the above vacancy or wish to discuss any other opportunities please contact Joshua Platt on 0203 640 8979 or email salesfs4@humres.co.uk