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Service SupervisorSecurity & Fire Industry

Established Surrey based NSI Security/ fire company- looking at expanding their management team and have an opening for a skilled Service Supervisor.

About the Client:

Established for over 25 years, based in the Surrey region. NSI and BAFE accredited business who Specialise in the design, service, installation of a wide range of security systems (CCTV, access, intruder, gates & barriers) as well as having an established fire arm to the business. They cater to the commercial sector; retail, banks, government & hospitals etc. Proud of their loyal staff, majority of which have stayed within the business several years (5+), proving there is a good measure of culture and work ethic throughout the company.

About the Role:

  • Salary 32k+ depending on experience
  • Quarterly bonus, negotiable
  • Competitive OTE
  • Part Office/part field based
  • Company car/credit card/ fuel card
  • Responsible for a team of Engineers (security & fire)
  • Ensure Engineers are supported and organised to carryout duties in a professional manner.
  • Ensure jobs are booked within agreed company time frames.
  • Ensure Engineers are logistically organised in a cost effective and timely manner.
  • Source forward thinking in-house training ideas to help engineers fulfil potential and develop personnel career goals.
  • Customer expectations are managed and planned.
  • Document and maintain accurate records of all work performed on a site and submit reports to the Engineering Manager.
  • Design and Create a remote servicing system to help ease amount of site visit. Enabling a modern and diverse method of proactive responses to system breakdowns. Utilising the current management system.
  • Knowledgeable and adheres to all company policies, procedures, protocols and Health and Safety requirements.

About the Candidate:

  • Stem from a tools based background (security & fire) CCTV, access & intruder etc
  • Experienced with the service, installation and commissioning on fire & security systems
  • Worked on an array of systems previously (Galaxy, Scantronic, Texecom, Menvier, Advanced, Hik-Vision, Lenel etc)
  • Industry qualifications – Manufacturer training, NVQ, C&G, FIA units, Management courses
  • At a senior level now – looking to progress
  • Resides in and around the Surrey area
  • Able to provide references from similar position
  • Stem from an NSI/BAFE accredited company previously
  • Good knowledge of NSI EN technical standards.
  • Holds a full UK driving license (preferably clean)
  • No criminal record or CCJ’s

Points of Appeal:

  • Quarterly bonus, negotiable
  • Salary 32k+ depending on experience
  • Competitive OTE
  • Part Office/part field based
  • Company car/credit card/ fuel card


If you are interested in the above vacancy or wish to discuss any other opportunities please contact Louise Shepherd on 0203 640 8979 or email